Electro Technical World
Thank you for shopping with Electro Technical World. Customer satisfaction is important to us, and we strive to ensure a smooth and transparent purchase experience. Please review our Refund & Returns Policy below.
1. Return Eligibility
You may request a return under the following conditions:
- The product is physically damaged at the time of delivery
- You have received an incorrect product
2. Return Timeframe
All return requests must be initiated within 10 days from the date of receiving your order.
3. Return Process
To initiate a return, please contact us through any of the following channels:
- Email: info@electrotechnicalworld.in
- Phone: +91 9851521545
- WhatsApp: Available on the same number
Please share your order number along with complete details of the issue.
4. Return Shipping
If the return is approved due to physical damage or receipt of the wrong item, Electro Technical World will bear the return shipping charges.
5. Refund Policy
- Refunds will be processed using the original payment method used at the time of purchase.
- Once the returned product is received and inspected, the refund will be processed within a maximum of 10 working days.
6. Non-Returnable Items
Products damaged due to customer mishandling, misuse, or water damage are not eligible for return or refund.
7. Exchange Policy
If you receive an incorrect product that is not functioning properly, we will exchange it with the correct and working product, subject to availability.
8. Restocking Fees
We do not charge any restocking fees for approved returns.
9. Order Cancellation
Orders may be cancelled before shipment by contacting us at +91 9851521545
10. Contact Us
For any questions or concerns regarding this Refund & Returns Policy, please contact:
Electro Technical World
📧 Email: info@electrotechnicalworld.in
📞 Phone: +91 9851521545